FAQ
​How Do I Place An Order?
When you find something you like, simply add it to your cart, and proceed through the checkout prompts. I am just a click away from assisting you. Click on the chat icon in the bottom left corner of the page to begin the chat.
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How Do I Place Custom Orders?
When you desire a custom order, contact me via email, or click the chat icon in the bottom left corner of the page. We can begin our chat there. I will send you a custom order form with all of the details about your piece.
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What About Secure Payment and Shipping?
I ship worldwide, from Colorado, USA. I accept all major debit/credit cards, Apple Pay, and Paypal. Orders are shipped via USPS. You can choose your own rate/speed of shipping. Please note when shipping outside of the United States, customs delays and shipping speeds vary.
What If I Break It?
I do not repair broken jewelry. It is cheaper to take it to your local jewelry shop for something like a broken clasp or restringing a beaded piece. Feel free to contact me with any questions or concerns.
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How do I care For My Jewelry?
Please keep your jewelry in a jewelry box, or use the box with cotton that your piece was shipped in. Do not drop these! The stones and fossils will break! If you need to clean a piece of jewelry, use a damp, soft cloth to prevent scratches. Be aware when wearing your jewelry. I do not advise wearing them while playing sports.
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How do I make Returns & Refunds?
I do not allow any returns/refunds for custom orders! I do accept returns on non-custom orders. You will be required to fill out the return form including the reason for your return request. Your order must be returned within 30 days from the shipping date. It must return in the same condition as it was when shipped. You will be charged a 10% processing fee and you will be responsible for the shipping and shipping cost. Your refund will be processed within 5 business days after I recieve your return. My return and refund policy allows me to keep my unique, artisan jewelry at affordable prices.
What's The Privacy Policy?
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